Monday, December 03, 2007

A Note To Dell Customer Service


Dear Dell,

1. When I purchased my computer from you, you presented a list of warranty options. I chose what I wanted.

2. You don't need to call me to try to sell me a more expensive warranty. I already had that opportunity, and chose what I wanted.

3. And if you are going to call me, don't robocall me. Have a real person at the other end of the line when I answer your completely unwanted solicitation, not an awkward pause while your attack dialer tries to connect me with a sales agent.

Thank you.

2 comments:

  1. . . . I'm guessing you don't like "robo-email" any better?

    : )

    CWD

    ReplyDelete
  2. Email is easier to filter, sort and ignore.

    ReplyDelete